These shoes are in overall good condition. The uppers and heels are slightly worn and dirty. The outsoles show notable signs of use. The insoles are clean, however there are toe impressions on the leather. They do not ship with a designer dust bag. They include a box, however it is not the original. RETURN POLICY: Shoes may be returned in the condition received. They must be in the original box and/or packaging with the security tag attached.