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Bag Borrow or Steal Return Policy:
If the item you rented does not delight you, please return it with the Black Authenticity label attached within 2 business days for a full refund.
BBOS PrivateSale Return Policy:

Our promise to you: 100% Satisfaction.
We will accept returns WITHIN 30 DAYS of receipt on all BBOS Private Sale items except those marked FINAL SALE.

Items returned within 7 DAYS from customer receipt:

  • A Full credit card refund will be given less any expedited shipping fees.
  • Items must be unworn and in the original condition in which they were sent.
  • Authenticity tag must not be removed nor reattached. Items without authenticity tags will not be accepted for returns.
Items returned within 8- 30 DAYS from customer receipt:
  • You must email Customer Service at rma@bagborroworsteal.com to receive a Retail Merchandise Authorization (RMA) number. This must be included with returned item(s).
  • A full credit card refund will be given less a 5% restocking fee (based on total purchase amount) and any expedited shipping fees.
  • Items must be unworn and in the original condition in which they were sent.
  • Authenticity tag must not be removed nor reattached. Items without authenticity tags will not be accepted for returns.

There will be no exceptions for returns outside this policy and Bag Borrow or Steal is not responsible for those items.

Customers are responsible for return shipping and insurance. We suggest insuring the package upon its return to protect against loss or theft. Bag Borrow or Steal is not responsible for returns that are lost before they arrive at our fashion house.

See BBOS Private Sale Return Policy.
 
 

New Flat-Rate Shipping & Free Rental Returns

Now rent or buy as many items as you wish - and only pay one flat fee to ship everything. There's no limit to the size of your order. And as always, free return shipping on all rentals is included.