These shoes are in overall great condition. There is a large scuff on the back of the right shoe, and the velvet heel of the left shoe has a small white mark. The outsoles show minimal signs of wear, and do not appear to have been worn outdoors. The insoles are clean. They ship with a designer dust bag and box. RETURN POLICY: Shoes may be returned in the condition received. They must be in the original box and/or packaging with the security tag attached.