These shoes are clean and in overall good condition. The uppers and heels are free of scuffs. The outsoles show moderate signs of use. There is also a small mark on the right insole near the toe, as well as a mark on the insole of the left shoe near the heel. They ship with a designer dust bag. RETURN POLICY: Shoes may be returned in the condition received. They must be in the original box and/or packaging with the security tag attached.