Monday - Friday: 6am - 6pm PST
Saturday: 7am - 1pm PST
Sunday: closed

If you'd like to send us an email now,
we'll promptly get back to you when our
Customer Service Center is open:

customerservice@BagBorrowOrSteal.com
Thanks.

Why do we need your size?

For your convenience, we'll size this bracelet watch to fit you personally. That way you can wear it right away — no adjustments needed!

How do I find my size:

Simply wrap a measuring tape around the part of your wrist where you like to wear a watch. Then find your measurement on the size chart below.

When you borrow Couture or Vintage accessories, a signature is required at the time of delivery.

You can redeem your Rewards any way you want on rental fees, full-price merchandise, insurance, or expedited shipping fees.

You can email one of our Fashion Advisors for one-on-one advice any time!

If you fall in love with an item you've borrowed, you can ask us about a purchase price. Simply click on the Steal It button on your Enjoying Now page.

You can change your borrowing terms at any time, i.e., change from Weekly to Monthly. Contact customer service anytime.

Learn More

Membership includes other exclusive benefits too.

* Save over 20% on borrowing rates
* Priority access to new arrivals (you'll hear first!)
* Queue for most popular accessories (sent to you as soon as available)
* Member-only private sales and first access to other sales
* Earn rewards for every dollar you spend (See "Rewards Program")

You have three options for getting membership - and all of them include a complimentary Rental Credit.

- $5 per month (1 year for $60) + Bonus $60 Rental Credit
- $6.65 per month (3 months for $19.95) + Bonus $19.95 Rental Credit
- $9.95 per month + Bonus $9.95 Rental Credit

* Membership will be billed in one easy payment, and you'll be billed separately for each rental.

Who pays for shipping and handling?

As a courtesy to our clients, Avelle provides complimentary standard delivery and returns on all rentals, along with insurance during an item's journey. (When you're ready to return a rental item, visit the Return An Item section in the Enjoying Now section of Your Closet for easy instructions.) Note: If your order also includes items you are purchasing, delivery of those items is also free.

If you need an item in a hurry, you have the option of purchasing optional expedited service.

For purchase-only orders: there is a flat $7.95 shipping fee for delivery of all items in your order. Expedited service is also available.

How long will it take to receive my item after you receive my request?

As soon as we receive your order, we check our inventory to confirm the availability of the item you requested to rent or purchase. If it is available, you will receive your item within 4-5 business days for our standard shipping option. You can expedite your delivery by selecting Three-Day, Two-Day or Overnight shipping options at the time you place your order.

Can I get my requested item sooner?

Yes! We offer four shipping options for both Rental and BBOS Private Sale orders: Standard shipping, Three-Day, Two-Day and Overnight. Simply select your shipping option at the time you place your order.

The shipping option for an item on your Wait List can be changed at anytime before the item becomes available by changing the shipping selection on your Wait List page. Currently, we are not able to ship to P.O. boxes, APOs or international addresses.

Sign up to have the hottest accessories sent to you as soon as they're available!

As a courtesy to our members, you can request that an item currently on loan be sent to you as soon as it's available for borrowing. Just click the "WAIT LIST" button, and we'll take care of everything.