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RETURN POLICY

It's important to us that you're happy with your order. Merchandise ordered from BagBorrowOrSteal.com may be returned based on the return policies below.

BORROW
Borrow items may be returned for a full refund (less shipping) if the return shipping label is scanned by UPS WITHIN 2 DAYS of receipt.
  • 'Guaranteed Authentic' tags must be attached. Items WITHOUT 'Guaranteed Authentic' tags are subject to a full month Borrow term.
  • Items must be unworn and in the original condition in which they were received.
  • A refund will be given based on the total amount, less any expedited shipping fees.
END OF TERM & RENEWALS: Please enjoy your borrowed item as long as you'd like. Visit your online account and click the BORROWING NOW section to view your renewal date and any other information regarding your borrowed item. When you are ready to send your borrowed item back, remember:
  • The item must be in return transit by the next month renewal date.
  • Don't forget to print out your FREE return shipping label.

BUY
Buy items may be returned for STORE CREDIT if the return shipping label is scanned by the shipping company for return to Bag Borrow or Steal WITHIN 4 DAYS of receipt, except for items marked FINAL SALE.
  • 'Guaranteed Authentic' tags must be attached. Items WITHOUT 'Guaranteed Authentic' tags WILL NOT be accepted for return.
  • Items must be unworn and in the original condition in which they were received.
  • Customers are responsible for return shipping fees and insurance. We recommend insuring the package upon its return. Bag Borrow or Steal is not responsible for returns that are lost in transit.
  • FINAL SALE items are not eligible for return.