These shoes are clean and in overall good condition. The uppers and heels are slightly scuffed and there is some creasing on the buckle closure. The outsoles show moderate signs of use. The insoles are clean. Please note that this style runs large; it is best to order it in a half to full size down. Shoe size is listed at 9.5 / 39.5. RETURN POLICY: Shoes may be returned in the condition received. They must be in the original box and/or packaging with the security tag attached.