These shoes are clean and in overall good condition. The uppers and heels are in good condition and the suede is slightly worn in a few areas. The heels have some scuffs and the right shoe has some numbers written on the bottom sole. The outsoles show moderate signs of use. The insoles are clean. They ship with a designer dust bag and box. RETURN POLICY: Shoes may be returned in the condition received. They must be in the original box and/or packaging with the security tag attached.