Pre-loved (light use). The outsoles and heel tips are lightly worn. The leather and hardware have minor scratches. There are slight toe impressions on the insoles. FIT: This item has a C width, fitting similar to a US 9.5. Shoe size listed at IT 39C. RETURN POLICY: Shoes may be returned in the condition received. They must be in the original box and/or packaging with the security tag attached.