These shoes are in overall good condition. There is a scuff on the back of one heel, along with a few dents on the patent leather straps. The outsoles also show moderate signs of use. The underside of the straps are discolored as well from an airbrush tan. They ship with a designer dust bag. RETURN POLICY: Shoes may be returned in the condition received. They must be in the original box and/or packaging with the security tag attached.