How does it work?
- Once you're signed into your account, click the "SELL" link in the main navigation. (If you don't have an account, you will receive simple instructions on getting free guest access when we send you your quote.)
- Click the "SELLING OPTIONS" link in the main navigation.
- Click "SUBMISSION FORM" button, and submit the form.
- You will receive an e-mail with either a price quote or a decline, usually within one business day, but it could be slightly longer during high-volume seasons.
- If you receive a price quote, you can accept or decline the quote.
- If you accept the quote, you can then print a pre-paid UPS shipping label.
- Once we receive your item at our warehouse, it will go through an inspection and authentication process. If it passes, we will issue your payment in 3-7 business days. If it does not pass, we will send the item back to you at our expense.
What designer brands do you buy?
We are interested in purchasing the following items (with $150 minimum retail price):
Handbags: Alexander Mcqueen, Alexander Wang, Anya Hindmarch, Balenciaga, Bottega Veneta, Burberry, Carlos Falchi, Cartier, Celine, Chanel, Chloe, Christian Louboutin, Coach, Dior, Dolce & Gabbana, Elizabeth and James, Emilio Pucci, Fendi, Givenchy, Goyard, Gucci, Hermes, Karl Lagerfeld, Kate Spade, Jimmy Choo, Judith Leiber, Lanvin, Louis Vuitton, Marc Jacobs, Marc by Marc Jacobs, Michael Kors, Michael Michael Kors, Miu Miu, Moschino, Mulberry, Philip Lim, Prada, Proenza Schouler, Rebecca Minkoff, The Row, Tod's, Tom Ford, Valentino, Versace, Victoria Beckham, Saint Laurent, Stella McCartney.
Jewelry: Alexis Bittar, Burberry, Cartier, Chanel, Charriol, Dannijo, Dior, David Yurman, Erikson Beamon, Fallon Jewelry, Fendi, Gucci, Hermes, Ippolita, Jennifer Meyer, Joh n Hardy, Judith Ripka, Lanvin, Louis Vuitton, Marni, Miu Miu, Pamela Love, Prada, Shourouk, Tom Binns, Tiffany & Co., Van Cleef & Arpels.
Watches: Burberry, Cartier, Chanel, Fendi, Gucci, Hermes, Louis Vuitton, Michael Kors, Michele, Rolex, Tag Heuer.
Sunglasses: Chanel, Chloe, Dior, Dolce & Gabbana, Gucci, Louis Vuitton, Prada, Tiffany & Co., Tom Ford.
Shoes: AlaÏa, Alexander Mcqueen, Alexander Wang, Balmain, Burberry, Celine, Chanel, Chloe, Charlotte Olympia, Dior, Dolce & Gabbana, Christian Louboutin, Fendi, Givenchy, Gucci, Guiseppe Zanotti, Hermes, Jimmy Choo, Lanvin, Louis Vuitton, Marni, Miu Miu, Nicholas Kirkwood, Prada, St. Laurent, Tods, Tom Ford, Valentino .
Where do I find the submission form?
In order to access the item submission form, you need to create a free account. Once you're signed into your account, click the "SELL" link in the main navigation then click "SELLING OPTIONS". From there click "SUBMISSION FORM" button, and submit the form.
How do I upload images of the items I want to sell?
After taking the picture(s) with a digital camera, you will need to save them to your computer. In the submission form, you will click "browse" next to the image upload field. From there, find the file on your computer where the image is and double click it. It will then appear in the image upload field. If you have multiple images you can then click "Add another image". When you're done, you simply click "submit form".
How do you determine if my item is authentic or not?
Your item will be reviewed by our in-house authentication experts who draw on extensive experience and familiarity of luxury goods to review the quality of materials, stitching, hardware, shape, color, serial numbers, holograms, dust bag, receipt, manufacturer's registration and authentication cards, original price tag - to name the top inspection points.
How do you determine the amount of your offer?
Your item will be reviewed by our in-house authentication experts, and our offer will be based on a number of factors: the age and condition of your item, rarity, retail price, sales of comparable items, current fashion trends, and the inclusion of original materials, such as dust bag, receipt, manufacturer's registration and authentication cards, original price tag, etc.
Do you negotiate?
Generally, no. However, if potential sellers are able to provide additional information or original materials (like dust bag, receipt, manufacturer's registration and authentication cards, original price tag, etc), we may reevaluate a submission.
How quickly will I get paid?
After your item is authenticated and accepted, we will send you a check via US Mail or issue a store credit to your Bag Borrow or Steal account, if you chose that form of payment. A store credit can be used at BagBorroworSteal.com and automatically applies to your next transaction - you don't have to do anything. And it never expires!
How will I know when I've been paid?
If we accept your item, you will receive an e-mail telling you that we are buying your item. It will confirm that either a check is in the mail or a credit has been issued to your Bag Borrow or Steal account, depending on the form of payment you've chosen. You can also check the status of each submission in the "Selling History" through your online account.
What if you lose my item?
We supply a pre-paid shipping label from UPS for your convenience. If your item is lost in transit AFTER the package has been scanned by UPS, we will honor the price you accepted and send you a check for that amount.
We will also take responsibility for the item while it's in our possession. Once your item reaches our warehouse it is safe, and we have checks and balances in place to keep track of it. If we have to return the item to you and it's lost, we will file a tracer investigation with UPS. If they approve the claim, we will honor the price you accepted and send you a check for that amount.
Do you buy shoes and/or clothes?
In addition to accepting submissions for handbags, jewelry, sunglasses and watches, we have recently started accepting unworn women's shoes in sizes 7-10, as well as scarves and belts.