Return PolicyBORROW RETURNS
If you are unhappy with your rental item, you may return it for a full credit card refund (less shipping). The item must have the Certified Authentic tag still attached and be in return transit to our Fashion House within two business days of arrival. For renewals, the same applies - must be in return transit within two business days of renewal date.
We will accept returns WITHIN 30 DAYS of receipt on all BUY items except those marked FINAL SALE.Holiday Extension: All gifts purchased Nov 28th (Black Friday) - Dec 25th will be given a full refund if in Return Transit by Dec 31st.
Items returned within 7 DAYS from customer receipt:
Items returned within 8- 30 DAYS from customer receipt:
There will be no exceptions for returns outside this policy and Bag Borrow or Steal is not responsible for those items.
Customers are responsible for return shipping and insurance. We suggest insuring the package upon its return to protect against loss or theft. Bag Borrow or Steal is not responsible for returns that are lost before they arrive at our fashion house.