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Return Policy

It's important to us that you're happy with your order. Merchandise ordered from BagBorrowOrSteal.com may be returned for a refund based on the return policies below.

BORROW
You may return your borrowed item WITHIN 2 BUSINESS DAYS of receipt.
  • A refund will be given based on the total amount, less any expedited shipping fees.
  • Items must be unworn and in the original condition in which they were received.
  • 'Guaranteed Authentic' tags must be attached. Items WITHOUT 'Guaranteed Authentic' tags are subject to a full month Borrow term.
END OF TERM & RENEWALS: Please enjoy your borrowed item as long as you'd like. Visit your online account and click the BORROWING NOW section to view your renewal date and any other information regarding your borrowed item. When you are ready to send your borrowed item back, remember:
  • The item must be in return transit by the next month renewal date.
  • Don't forget to print out your FREE return shipping label.

BUY
You may return your purchased item WITHIN 30 DAYS of receipt. FINAL SALE items are not eligible for return.
  • Customers are responsible for return shipping fees and insurance. We recommend insuring the package upon its return. Bag Borrow or Steal is not responsible for returns that are lost in transit.
  • Items must be unworn and in the original condition in which they were received.
  • 'Guaranteed Authentic' tags must be attached. Items WITHOUT 'Guaranteed Authentic' tags WILL NOT be accepted for return.
ITEMS RETURNED WITHIN 7 DAYS OF RECEIPT:
  • A refund will be given based on the total purchased amount, less any expedited shipping fees.
ITEMS RETURNED WITHIN 8-30 DAYS OF RECEIPT:
  • Please contact our Customer Service Team at rma email address to receive a Return Merchandise Authorization (RMA) number. The RMA number must be included on the return form.
  • A refund will be given based on the total purchased amount, less a 5% restocking fee and any expedited shipping fees.