Terms & Conditions

Bag Borrow or Steal does not provide shipping insurance and is not responsible for your item when in transit. A refurbishment expert will review your handbag and contact you to discuss options before the refurbishment process begins, and approval is needed to start the process. Refurbishment fees are due upon customer approval, and there are no refunds. Fees are as quoted at the time of service, and any future wear and tear will not be covered.

Bag Borrow or Steal is not liable for damage during the refurbishment process. Due to the unique characteristics of materials, discoloration and other damage may occur. Bag Borrow or Steal will take cautionary measures to prevent such damage, but cannot guarantee that damage will not take place.